Account Manager

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You’re an excellent communicator with the proven ability to build strong relationships with clients, understand their needs, and connect those needs to marketing materials that resonate with customers and improve the customer experience. You have a positive, client service-oriented attitude that thrives on change and loves coming up with creative new ideas. You’re a confident, dynamic self-starter who’s happiest when guiding our clients on the latest marketing strategies and innovations with one hand, while juggling multiple deliverables the other. Software industry experience is a strong asset. Writing experience is a bonus. It’s assumed that you will be computer and internet-savvy, and highly responsive to emails. You are a committed freelancer and will, for the most part, work remotely at your own location.

Responsibilities include:

  • Lead point of contact with clients
  • Build and maintain strong, long-lasting client relationships
  • Develop a trusted advisor relationship with clients at all levels
  • Ensure the timely and successful delivery of projects according to client needs, objectives, and budget
  • Brief and manage creative teams
  • Project management/coordination of varied marketing activities/projects
  • Project reviews and proofing including copy and design

Required Skills:

  • Post-secondary education in business, marketing, related field or equivalent experience
  • Excellent communication (written and verbal) skills
  • Strong analytical, strategic thinking, and project management skills
  • Confident, dynamic personality, backed by proven work experience
  • Familiarity with the latest trends, technologies and methodologies in marketing, graphic design, web design, production, etc.
  • Extremely detail oriented
  • Ability to manage multiple projects with ease
  • Assertive self-starter who works well under limited supervision
  • Flexible, reliable, and self-motivated
  • Ability to problem-solve and work independently
  • Technically savvy with computer, internet, research, Microsoft Office, and smartphone/tablet skills

If this sounds like you, please forward your resume and cover letter to and include “Account Manager” in the subject line.